000004I am a PhD student with the iCOMMS Research Team at the University of Cape Town. My research aims to determine how e-governance initiatives in the South African water sector should define and measure their success and failure. It does so to respond to the ‘citizens first’ approach envisioned by the country’s National Integrated ICT Policy White Paper, which currently offers no guidance in this regard. To do so, I use Werner Ulrich’s Critical Systems Heuristics, applied through the lens of Amartya Sen’s Capabilities Approach. I have a huge passion for music, photography, minimalism, and the philosophies surrounding them. For a more comprehensive overview of me and my work, please click here.