Book Chapters

  1. Jacobs, C., Rivett, U., & Chemisto, M. (2016). Designing for Engagement: A Case Study of an ICT Solution for Citizen Complaints Management in Rural South Africa. In Information Technology in Environmental Engineering (pp. 65-74). Springer International Publishing. Available here.

Conference Proceedings

  1. Chemisto, M., Rivett, U., & Jacobs, C. (2016)Impact of Co-Design and Design Science on Adoption of an ICT Solution in Rural South Africa. Paper presented at AMCIS 2016. Available here.

Theses

  1. Jacobs, C. (2016). Adapting and responding to ICTs – a study of two municipalities in rural South Africa (Masters dissertation, University of Cape Town). Available here.